Managed IT Services in Shanghai
IT OUTSOURCING

Fully managed IT, so you can focus on your business

Computers, network, servers and printers all managed — asset records, scheduled inspections, fault response and contingency plans billed per device monthly; staff working remotely can reach the office network securely over VPN. One call and someone picks up.

Home/Managed IT Services
30min

response callback

Free

current-state assessment

7x24

emergency support

16districts

all Shanghai

WHAT WE DO

What we manage

From daily response to remote work and server admin, billed per device monthly, so you can focus on business

Managed IT Services Daily Support & Fault Response in Shanghai

Daily Support & Fault Response

Fault response Remote assist On-site help Ticket records Staff IT training

One call covers PCs, network and printers. We fix remotely when possible, visit when needed, and handle new-hire setup and training too.

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Managed IT Services Network & Remote Work in Shanghai

Network & Remote Work

Network planning Routing & switching VPN setup Remote access File sharing ERP / OA support

Plan your network and configure routing/switching; set up VPN so staff can reach the office securely from anywhere, with file sharing, ERP and OA connected.

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Managed IT Services Server Administration in Shanghai

Server Administration

Security hardening Data backup Performance monitoring 7x24 emergency

Server setup and security hardening, backups verified restorable, performance monitoring with alerts so problems are caught early.

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Managed IT Services Scheduled Inspection & Asset Records in Shanghai

Scheduled Inspection & Asset Records

Monthly inspection Inspection report Asset ledger Expiry reminders Risk fixes

Periodic on-site inspections with reports, every device recorded with config, warranty and replacement cycle, with automatic expiry reminders.

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Managed IT Services Equipment Procurement in Shanghai

Equipment Procurement

Selection advice Sourcing & delivery Setup & tuning Old-device disposal

Selection advice and sourcing matched to your use, setup and tuning before handover, plus secure disposal of old devices.

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Managed IT Services Contingency Plans & Drills in Shanghai

Contingency Plans & Drills

Contingency plan Drill arrangement Fault recovery Fallback options

Step-by-step contingency plans and drills for network outage, server downtime and data loss, so you just follow the playbook.

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COMMON ISSUES

Common problems we fix

We diagnose step by step on site, locate the real fault, then quote

No one manages PC and network issues

One call for a response, remote or on-site, with ticket records.

Staff can't reach company systems remotely

VPN remote-access setup and troubleshooting; file sharing, ERP and OA all accessible securely outside.

Asset ledger is unclear

Record every device, with config, warranty and replacement cycle at a glance.

No one maintains the servers

Regular checks of patches, disk space, logs and performance monitoring.

Not sure backups are running

Check backup jobs and restorability, catch problems before they bite.

Messy account permissions

Organize accounts and permissions by role, revoke on departure promptly.

Slow new-hire setup

Standard imaging process — system, software and permissions in one go.

Unsure what to buy

Selection advice and sourcing by use case, installed and tuned before handover.

Worried there's no plan for a crisis

Write contingency plans and drills for outage, downtime and data loss.

PRICE

Pricing guide

On-site diagnosis is free; the final price follows the itemized quote after diagnosis, and you confirm before we repair

ItemPrice rangeNotes
Current-state assessmentFreeDevice and network inventory + risk list
PC support (monthly)RMB 30–80/device/moIncludes remote and on-site fault handling
Server support (monthly)From RMB 200/server/moIncludes hardening, backup checks and monitoring
Network support (monthly)From RMB 300/moIncludes network device maintenance and tuning
Remote-work setupFrom RMB 500Includes VPN, file sharing and permissions
Scheduled inspectionFrom RMB 200/visitIncludes report and risk-remediation advice
Equipment procurementQuoted by listIncludes selection, sourcing, setup and tuning
Contingency planFrom RMB 800Includes drills and recovery steps
Ad-hoc on-site supportFrom RMB 150/visitSingle visits without a monthly plan
SERVICE PROCESS

How it works

Six steps from the first call to acceptance and payment

1

Describe your situation by phone or WeChat

Tell us company size and device count; we call back within 30 minutes

2

Free current-state assessment

Inventory devices and network, deliver a risk list

3

Confirm plan & quote

Monthly billing by device count and scope, starts after confirmation

4

Asset records & onboarding

Device records, accounts and remote-assist access

5

Daily response & inspection

Faults handled by ticket, scheduled on-site inspections

6

Monthly report & review

A monthly support report with improvement advice

CASES

Service cases across Shanghai

From office towers, parks and chain stores to homes — bookable across the city

Pudong Lujiazui 80 office devices under management at a financial firm

Pudong Lujiazui · 80 office devices under management at a financial firm

Device records plus monthly inspections, faults closed through tickets, and quarterly reports so management sees the return.

Xuhui Caohejing Server and network support at an internet company

Xuhui Caohejing · Server and network support at an internet company

Regular checks of server patches, disks and logs, network and permission management, and sourcing plus setup during expansion.

Jingan Shibei Remote-work rollout at a trading company

Jingan Shibei · Remote-work rollout at a trading company

Staff travel often; after VPN and file sharing were set up, they reach the in-house ERP anytime, and laptops just need the client installed.

Minhang Xinzhuang Office and workshop IT management at a manufacturer

Minhang Xinzhuang · Office and workshop IT management at a manufacturer

Separate management for office PCs and industrial controllers, backups verified one by one, and a contingency plan that recovered quickly after a power incident.

Jiading Industrial Zone Multi-warehouse network management at a logistics firm

Jiading Industrial Zone · Multi-warehouse network management at a logistics firm

Unified inspection of networks and CCTV across warehouses, fast fault response and stocked spares — IT never held up peak season.

Songjiang University Town Multi-campus IT support at an education group

Songjiang University Town · Multi-campus IT support at an education group

Asset records and scheduled inspections across campuses, mass imaging before term, and same-day response for teacher requests.

FAQ

Frequently asked questions

What you most want to know about on-site Managed IT Services

How is monthly billing calculated?

Priced by device count and scope — PCs are generally RMB 30–80/device/mo, servers and network billed separately. We do a free assessment and give you a list and quote.

How soon do you respond?

Callback is usually within 30 minutes; on-site visits are scheduled by urgency, most same-day. Remote-fixable issues are handled remotely first.

How do staff reach company systems when traveling?

We can set up a VPN remote-work solution: staff connect to the office network over an encrypted tunnel, and file sharing, ERP and OA are all accessible securely. It's customized by headcount and current network, and supports desktops and laptops.

Is there 7x24 server support?

Yes. Server support includes performance monitoring and alerts with proactive notification; monthly-plan clients get an emergency channel, reachable outside business hours.

Can I book a single visit without a monthly plan?

Yes. Ad-hoc on-site support starts at RMB 150/visit; if it suits you, you can switch to a monthly plan afterwards.

Will you take our data away?

No. Every operation is ticketed, and anything involving data is backed up before changes. Accounts and permissions are managed as you require, and revoked promptly on departure.

ONLINE BOOKING

Leave your number
we call back within 30 minutes to confirm a time

Describe the device and the symptoms; our technician brings the right tools and common parts. Diagnose first, quote after, and repair only once you approve.

  • On-site diagnosis is free, no call-out fee
  • Quote before repair, transparent pricing with no hidden costs
  • No charge if not fixed; pay only when you're satisfied
  • 90-day repair warranty, parts carry maker warranty
Service hotline (answered around the clock) 17887942669 Hours: Mon–Sun 8:00–22:00
SUNDA Computer WeChat QR

WeChat

WeChat ID: 17887942669

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SERVICE AREA

We're right around you

On-site across all 16 districts of Shanghai