Service Cases on-site repair
CASES · SHANGHAI

On-site service cases across Shanghai

From office towers, parks, chain stores and factories to homes — a few typical scenarios by service type below.

Home/Service Cases
Free

on-site diagnosis

90days

repair warranty

16districts

all Shanghai

30min

fastest arrival

WHAT WE DO

What we do on site

From computers and printers to CCTV and cabling — one call to book

Shanghai Business VPN & Remote Work

Business VPN & Remote Work

VPN setup Remote access File sharing Tiered permissions

Staff can securely reach the office network from anywhere, with role-based accounts.

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Shanghai Laptop Motherboard Chip-Level Repair

Laptop Motherboard Chip-Level Repair

Not board swap BGA reball Liquid treatment Power circuits

Component-level repair instead of board replacement, stress-tested before handover.

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Shanghai OS Reinstall & Activation

OS Reinstall & Activation

Genuine OS Full drivers Office software Activation

Install and activate a genuine OS, load all drivers in one pass, and configure office and common software to your habits.

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Shanghai Signal Survey & Testing

Signal Survey & Testing

On-site survey Signal strength Dead-zone mapping Interference scan

Measure signal strength and interference point by point, map the dead zones, and deliver a plan and quote before any work.

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Shanghai Desktop Repair

Desktop Repair

Won't power on Blue screen PSU replacement Motherboard repair GPU repair Fan noise

Step-by-step diagnosis of power, motherboard, GPU and cooling, with on-site replacement of PSU, motherboard and thermal parts.

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Shanghai Laser Printer Repair

Laser Printer Repair

Jam repair Won't feed Faint print Black lines Noise repair Fuser repair

Laser printer repair for all major brands — jams, feed issues, faint print, black lines and noise, with fuser and pick-up roller replacement on site.

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COMMON ISSUES

What clients ask about most

First locate the problem, then give a plan and quote

Short circuit / burning smell / auto power-off

Circuit-level diagnosis to find the short, avoid further damage from more power.

Stuck at logo / random reboots

Check BIOS, EC and bridge chip; reflash firmware if needed.

Told elsewhere it's 'board-replacement only'

We do an independent diagnosis first — component repair if possible, board replacement only if genuinely necessary.

Works on AC but not on battery

Test the battery, charge/discharge circuit and detection circuit.

Intermittent after a previous repair

Usually dry joints or aging components; redo soldering and run long stress tests.

Fan spins but no display

Check the display cable, video memory and GPU core power.

PRICE

Pricing guide

On-site diagnosis is free; the final price follows the itemized quote after diagnosis, and you confirm before we repair

ItemPrice rangeNotes
Ink refillRMB 30–60/cartridgeIncludes head cleaning
Fuser replacementRMB 200–500Fuser assembly replacement and adjustment
Print head replacementRMB 300–800Replacement plus calibration and test print
Printer setupRMB 50–100Driver + network sharing + wireless config
Monthly maintenance planNegotiableMonthly upkeep + emergency repair, priced by machine count
Current-state assessmentFreeNetwork and device inventory + plan advice
Lightweight (up to 10 users)From RMB 1500Includes device config and per-device client setup
SERVICE PROCESS

How it works

From the first call to acceptance and payment, in a few steps

1

Restore data & test

Restore files and test opening, printing and browsing on the spot

2

Handover & warranty

Go through the notes, 90-day system warranty

3

Describe layout & symptoms by phone

Tell us the area, floors and where signal is poor; we call back within 30 minutes

4

Free on-site survey

Test signal and interference point by point, map dead zones, deliver a point map and budget

5

Confirm plan & quote

You confirm before work; no mid-job price changes

CASES

Service cases across Shanghai

A few typical scenarios by service type below

Hengshan Road · long-term maintenance moved to a monthly plan

Hengshan Road · long-term maintenance moved to a monthly plan

The client used to call only when something broke, and faults kept recurring. After asset records and scheduled inspections, the number of service calls dropped noticeably.

Tianlin · full-floor office equipment overhaul

Tianlin · full-floor office equipment overhaul

The client moved into a new office in Tianlin, with devices and cabling to re-organize. We tested and numbered each device and delivered an equipment list at handover.

Hengshan Road · issue reported repeatedly without resolution

Hengshan Road · issue reported repeatedly without resolution

The same problem had been handled twice elsewhere without a fix. We re-diagnosed to find the real cause, and after repair it stayed stable for a week of observation.

Tianlin · overnight visit to avoid disrupting business

Tianlin · overnight visit to avoid disrupting business

The client needed to operate normally during the day, so we came after hours. Several staff worked in parallel and finished testing and cleanup before closing.

Hengshan Road · on-site service for 2 software companies devices

Hengshan Road · on-site service for 2 software companies devices

A software companies client working in Hengshan Road had devices failing and holding up progress. We visited by appointment and handled them in groups, restoring normal use the same day and logging the devices into a table.

Tianlin · emergency repair for a hospital departments

Tianlin · emergency repair for a hospital departments

A hospital departments client in Tianlin had a device go down suddenly. We judged the fault direction by phone, and our technician brought matching parts and completed repair and testing the same day.

FAQ

Frequently asked questions

What you most want to know about on-site service in Shanghai

Can you do a maintenance plan for multiple printers?

Yes, billed monthly by machine count, including upkeep and emergency repairs.

We have broadband and a router — do we still need setup?

Most of the time, yes. Ordinary broadband doesn't allow outside access to the intranet by default, and exposing ports directly is risky. The solution uses an encrypted tunnel to safely open the intranet to designated people.

What devices can staff use?

Windows, Mac, phones and tablets. Desktops and laptops just need the client installed; staff can check approvals and documents on their phones too.

Will it affect our current network?

No. On-site work starts by looking at the existing structure and bandwidth, and we schedule the switch after hours or on weekends, testing each part before handover.

Is the data secure?

Access runs over an encrypted tunnel, permissions are tiered by role, access is logged, and anomalous logins trigger alerts. Data never sits on third-party platforms — it stays on your own equipment.

How much does it cost?

Up to 10 users generally from RMB 1500, 10–50 users from RMB 3000, and multi-site by site count. We assess your network for free and give you a plan and quote to confirm.

ONLINE BOOKING

Leave your number
we call back within 30 minutes to confirm a time

Describe the device and the symptoms; our technician brings the right tools and common parts. Diagnose first, quote after, and repair only once you approve.

  • On-site diagnosis is free, no call-out fee
  • Quote before repair, transparent pricing with no hidden costs
  • No charge if not fixed; pay only when you're satisfied
  • 90-day repair warranty, parts carry maker warranty
Service hotline (answered around the clock) 17887942669 Hours: Mon–Sun 8:00–22:00
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WeChat ID: 17887942669

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SERVICE AREA

We're right around you

On-site across all 16 districts of Shanghai