FAQ on-site repair
FAQ · SHANGHAI

On-site repair FAQs

The most-asked questions from each service, gathered here — or just call if you don't find the answer.

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Free

on-site diagnosis

90days

repair warranty

16districts

all Shanghai

30min

fastest arrival

WHAT WE DO

What we do on site

From computers and printers to CCTV and cabling — one call to book

Shanghai Signal Survey & Testing

Signal Survey & Testing

On-site survey Signal strength Dead-zone mapping Interference scan

Measure signal strength and interference point by point, map the dead zones, and deliver a plan and quote before any work.

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Shanghai Desktop Repair

Desktop Repair

Won't power on Blue screen PSU replacement Motherboard repair GPU repair Fan noise

Step-by-step diagnosis of power, motherboard, GPU and cooling, with on-site replacement of PSU, motherboard and thermal parts.

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Shanghai Laser Printer Repair

Laser Printer Repair

Jam repair Won't feed Faint print Black lines Noise repair Fuser repair

Laser printer repair for all major brands — jams, feed issues, faint print, black lines and noise, with fuser and pick-up roller replacement on site.

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Shanghai Hard Drive Recovery

Hard Drive Recovery

Deleted files Formatting Lost partition Bad sectors Clicking drive

Read-only imaging before recovery to avoid further damage. Clicking drives are opened in a cleanroom.

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Shanghai CCTV Installation & Upgrade

CCTV Installation & Upgrade

On-site survey HD cameras Recording storage Remote viewing Smart analytics

On-site survey to place points, with cameras, storage and remote viewing set up in one go.

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Shanghai Structured Cabling

Structured Cabling

Network cabling Fiber splicing Rack tidying Testing & labeling

Points planned by workstation, neatly run, tested and labeled before handover.

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COMMON ISSUES

What clients ask about most

First locate the problem, then give a plan and quote

Bought a router, not sure where to put it

We determine the position and test the result on site — cheaper than trial-and-error buying.

Won't power on / no response

Step-by-step checks of power supply, motherboard power, RAM seating and boot circuit.

Blue screen / freeze / auto-restart

Memory testing, drive health check, driver repair and thermal inspection.

Slow / laggy / slow boot

Drive health check, startup cleanup, plus RAM and SSD upgrade advice.

Monitor blank / no signal

Check the GPU, video cable, ports and display settings one by one.

PSU fan noise / sudden power loss

Power supply testing and replacement, plus airflow cleaning.

PRICE

Pricing guide

On-site diagnosis is free; the final price follows the itemized quote after diagnosis, and you confirm before we repair

ItemPrice rangeNotes
HD camera installationRMB 200–500/channelIncludes mount, tuning and 1-year warranty
NVR / DVR installRMB 300–1500Includes drive setup and recording policy
Surveillance driveRMB 300–15001TB–8TB, sized by retention days
POE switchRMB 200–15004–24 ports, configured
Cable runsRMB 30–80/pointCat6, connectors, labeling and testing
Fiber splicingFrom RMB 50/pointIncludes termination box and test
Smart analyticsFrom RMB 500/channelPlate recognition, face recognition, intrusion alert
SERVICE PROCESS

How it works

From the first call to acceptance and payment, in a few steps

1

On-site repair & refill

Common parts and consumables are carried in the van; most fixed on the spot

2

Describe what happened by phone

Tell us how it was lost and what you did; we call back within 30 minutes

3

Read-only assessment first

No writes at all until we know the recoverable range

4

Success rate & quote

You confirm before we start; no mid-job price changes

5

Imaging / cleanroom work

Make a full image first, then recover from the image

CASES

Service cases across Shanghai

A few typical scenarios by service type below

Xujiahui · on-site service for 2 software companies devices

Xujiahui · on-site service for 2 software companies devices

A software companies client working in Xujiahui had devices failing and holding up progress. We visited by appointment and handled them in groups, restoring normal use the same day and logging the devices into a table.

West Bund · emergency repair for a hospital departments

West Bund · emergency repair for a hospital departments

A hospital departments client in West Bund had a device go down suddenly. We judged the fault direction by phone, and our technician brought matching parts and completed repair and testing the same day.

Xujiahui · long-term maintenance moved to a monthly plan

Xujiahui · long-term maintenance moved to a monthly plan

The client used to call only when something broke, and faults kept recurring. After asset records and scheduled inspections, the number of service calls dropped noticeably.

West Bund · full-floor office equipment overhaul

West Bund · full-floor office equipment overhaul

The client moved into a new office in West Bund, with devices and cabling to re-organize. We tested and numbered each device and delivered an equipment list at handover.

Xujiahui · issue reported repeatedly without resolution

Xujiahui · issue reported repeatedly without resolution

The same problem had been handled twice elsewhere without a fix. We re-diagnosed to find the real cause, and after repair it stayed stable for a week of observation.

West Bund · overnight visit to avoid disrupting business

West Bund · overnight visit to avoid disrupting business

The client needed to operate normally during the day, so we came after hours. Several staff worked in parallel and finished testing and cleanup before closing.

FAQ

Frequently asked questions

What you most want to know about on-site service in Shanghai

How much is cleaning and how often?

Dust cleaning is generally RMB 80–150, including internal cleaning, fan cleaning and thermal paste. Recommended yearly, ideally before summer.

Is an old machine worth upgrading?

Most of the time, yes. Adding RAM or an SSD is the cheapest speed boost — install is usually RMB 50–100, parts can be sourced or brought by you, and done on the spot.

Will my data be lost during repair?

For anything involving storage, we back up or image it first. For recovery, we assess the success rate and confirm the cost before starting.

How long does a visit take?

As fast as 30 minutes if close and traffic is light; most jobs scheduled the same day.

Repair the old machine or buy new?

We diagnose first. Cleaning plus an SSD and RAM often gives a big speed boost, cheaper than replacing.

Can you handle multiple office devices at once?

Yes. We can book one visit for several devices and handle them in a batch.

ONLINE BOOKING

Leave your number
we call back within 30 minutes to confirm a time

Describe the device and the symptoms; our technician brings the right tools and common parts. Diagnose first, quote after, and repair only once you approve.

  • On-site diagnosis is free, no call-out fee
  • Quote before repair, transparent pricing with no hidden costs
  • No charge if not fixed; pay only when you're satisfied
  • 90-day repair warranty, parts carry maker warranty
Service hotline (answered around the clock) 17887942669 Hours: Mon–Sun 8:00–22:00
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WeChat ID: 17887942669

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SERVICE AREA

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On-site across all 16 districts of Shanghai