on-site diagnosis
repair warranty
bookable
all Shanghai
We diagnose step by step on site, locate the real fault, then quote

Step-by-step contingency plans and drills for network outage, server downtime and data loss, so you just follow the playbook.
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Periodic on-site inspections with reports, every device recorded with config, warranty and replacement cycle, with automatic expiry reminders.
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Selection advice and sourcing matched to your use, setup and tuning before handover, plus secure disposal of old devices.
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Server setup and security hardening, backups verified restorable, performance monitoring with alerts so problems are caught early.
Book nowDiagnose step by step, locate first, then quote
One call for a response, remote or on-site, with ticket records.
VPN remote-access setup and troubleshooting; file sharing, ERP and OA all accessible securely outside.
Record every device, with config, warranty and replacement cycle at a glance.
Regular checks of patches, disk space, logs and performance monitoring.
Check backup jobs and restorability, catch problems before they bite.
Organize accounts and permissions by role, revoke on departure promptly.
On-site diagnosis is free; the final price follows the itemized quote after diagnosis, and you confirm before we repair
| Item | Price range | Notes |
|---|---|---|
| Scheduled inspection | From RMB 200/visit | Includes report and risk-remediation advice |
| Equipment procurement | Quoted by list | Includes selection, sourcing, setup and tuning |
| Contingency plan | From RMB 800 | Includes drills and recovery steps |
| Ad-hoc on-site support | From RMB 150/visit | Single visits without a monthly plan |
| Current-state assessment | Free | Device and network inventory + risk list |
| PC support (monthly) | RMB 30–80/device/mo | Includes remote and on-site fault handling |
| Server support (monthly) | From RMB 200/server/mo | Includes hardening, backup checks and monitoring |
From the first call to acceptance and payment, in a few steps
A monthly support report with improvement advice
Tell us company size and device count; we call back within 30 minutes
Inventory devices and network, deliver a risk list
Monthly billing by device count and scope, starts after confirmation
Device records, accounts and remote-assist access
From office towers, parks and chain stores to homes — bookable across the city

The client needed to operate normally during the day, so we came after hours. Several staff worked in parallel and finished testing and cleanup before closing.

A cross-border e-commerce client working in Jinqiao Export Zone had devices failing and holding up progress. We visited by appointment and handled them in groups, restoring normal use the same day and logging the devices into a table.

A international schools client in Lingang New Area had a device go down suddenly. We judged the fault direction by phone, and our technician brought matching parts and completed repair and testing the same day.

The client used to call only when something broke, and faults kept recurring. After asset records and scheduled inspections, the number of service calls dropped noticeably.

The client moved into a new office in Lingang New Area, with devices and cabling to re-organize. We tested and numbered each device and delivered an equipment list at handover.

The same problem had been handled twice elsewhere without a fix. We re-diagnosed to find the real cause, and after repair it stayed stable for a week of observation.
What you most want to know about Managed IT Services in Pudong
No. Every operation is ticketed, and anything involving data is backed up before changes. Accounts and permissions are managed as you require, and revoked promptly on departure.
Report any time by phone or WeChat; remote-fixable issues first, on-site visits by appointment.
Yes. Per-visit inspection with a report; switch to monthly later if it suits.
Either way. We advise and source, or you bring your own and we install and tune it.
Yes. Monthly support reports with fault handling and inspection records.
Priced by device count and scope — PCs are generally RMB 30–80/device/mo, servers and network billed separately. We do a free assessment and give you a list and quote.
Describe the device and the symptoms; our technician brings the right tools and common parts. Diagnose first, quote after, and repair only once you approve.
WeChat ID: 17887942669
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On-site across all 35 subdistricts of Pudong